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Indigenous Support Specialist - General

Job Description

RE-POSTING

Blackfoot Resource Hub - Blood Tribe Management

Term (1 Year with possible extension) 

GENERAL DESCRIPTION:

The Indigenous Support Specialist will provide a trauma-informed and strength-based approach through a wholistic lens when assisting Blackfoot Resource Hub clients. The position will provide support by assisting clients to navigate the resources available in the City of Lethbridge. The goal of the Indigenous Support Specialist position is to help prevent clients from experiencing homelessness, and work towards achieving and maintaining independence living off-reserve. The Blackfoot Resource Hub Indigenous Support Specialist will provide support to clients through strong advocating skills and by making referrals to appropriate social support(s) and other resources in the City of Lethbridge.  The Blackfoot Resource Hub Indigenous Support Specialist will provide a client-centered approach by creating a strong cohesive support system for clients through collaboration and networking with other supporting agencies in the City of Lethbridge. The successful incumbent must have extensive knowledge on social support programs in the City of Lethbridge and understanding to the intersecting issues impacting Urban Indigenous individuals and families. The Indigenous Support Specialist will be responsible for creating and facilitating social support programs at the Blackfoot Resource Hub ones that will enhance our urban Indigenous populations overall health and wellbeing.

ORGANIZATIONAL RELATIONSHIPS:

• Reports directly to the Blackfoot Resource Hub Manager

AREA OF SUPERVISION:

• None

MAJOR DUTIES AND RESPONSIBILITIES:

• Perform all duties and responsibilities in accordance with the Blood Tribe Administration Policies and Procedures and applicable policies of Blackfoot Resource Hub.
• Receive referrals from diverse sources, including self-referrals; Accept referrals as approved by the Manager.
• Manage a caseload of individuals and their families
• Create care plans to help clients achieve independence.
• Make referrals to other supporting agencies in Lethbridge that will assist clients to achieve overall health and independence.
• Create and implement a care plan that will best support clients accessing the Blackfoot Resource Hub.
• Advocate and make necessary appointments for clients.
• Provide transportation to appointments (house viewings, food bank, counselling, interviews).
• Maintain records related to development, implementation, monitoring and amendment of the care plan to enable and support integrated case management
• Support the individual clients and/or their family in navigating the Lethbridge ICA system of service providers.
• Create a support system for your client by recruiting and supervising Community-based Support Services in Lethbridge and on-reserve support where applicable.
• Develop and collaborate with other supporting agencies to create programming that will support Blackfoot Resource Hub client’s wellbeing i.e. (I.D Clinic, Filling Taxes, mental health support, addiction support, life skills) etc. 
• Attend staff meetings, periodic workshops and interagency meetings.
• Assist in the orientation and training of new staff, staff of other departments and entities engaged in case management, allied professionals and Community-based Support Services Workers.
• Must maintain confidentiality over personal issues and information.
• Mediation, negotiation, decision-making, and facilitation skills.
• Problem-solving skills.
• Conflict resolution (Must be able to deal effectively with sensitive family issues and concerns).
• Demonstrates excellent written and verbal communication skills.
• Respectful of human rights (e.g., provide support & services generally available to Albertans)
• Customized to respond to the needs and aspirations of individuals and their families
• Aligned with Kainaysinni - the values and culture of the Blood Tribe
• Coordinated effectively among the Lethbridge Departments & Entities, consistent with their respective mandates and respecting their established external partnerships (e.g., with funders)
• Inclusive and engaging of individuals and their families
• Perform any other duties as assigned.

NECESSARY KNOWLEDGE, ABILITIES AND SKILLS:

• Must maintain confidentiality over personal issues and information.
• Mediation, negotiation, decision-making, and facilitation skills.
• Problem-solving skills.
• Conflict resolution (Must be able to deal effectively with sensitive family issues and concerns).
• Demonstrates excellent written and verbal communication skills.
• Organization, coordination and time management to effectively manage workload.
• Self-motivated and able to work as part of a team.
• Resilient, adaptive to ongoing change, flexible, creative, able to deal effectively with transition.
• Facilitation skills.
• Ability to work effectively in a team environment.
• Case management and social program core competencies (ex. adaptability, client focus, communication, organizational awareness, problem solving and judgement, results orientation and teamwork).
• Critical thinking and decision-making skills.
• Knowledge of human behaviour theories.
• Well-developed interpersonal communication skills, including appreciative inquiry and motivational interviewing, are essential to provide information, guidance and counselling to individuals.
• Well-developed oral/written and active listening skills.
• Good research skills.
• Experience in providing case management services related to most of the following:
  • A high degree of independent decision making while applying professional standards to personal judgment and objectivity in dealing with clients and working partners.
  • Sound relationship-building skills and team building skills.
  • Effective public relations.
  • Ability to assume a leadership role within assigned responsibilities.
  • De-escalation/ conflict resolution /negotiating/ troubleshooting skills.

Qualifications

NECESSARY TRAINING AND EXPERIENCE:

• Must possess a Social Work Diploma or a Human Services Diploma or equivalent with 3 years related experience. A combination of education and experience maybe considered.
• Must possess a valid class 5 driver’s license and a reliable mode of transportation.
• Must provide an updated criminal record and vulnerable sector check.
• Must have knowledge and understanding of Blackfoot culture, protocols and traditions and the impact on the health and well-being of Indigenous individuals and families.
• Knowledge and understanding to Urban Indigenous issues. Lived experience preferred.
• Extensive knowledge of Lethbridge social support programs and agencies.
• Ability to communicate effectively in the Blackfoot language would be considered an asset.

How to Apply

If you are interested in this opportunity, please submit a cover letter, resume, criminal record check, and copies of your credentials to:

Blood Tribe Administration Human Resources

P.O. Box 60

Standoff AB, T0L 1Y0

Attention: Marlene Blood

OR APPLY ONLINE @ www.bloodtribehr.comand/or [email protected]

DEADLINE: April 16, 2025

Late and/or incomplete applications will not be accepted. Only those candidates selected for an interview will be contacted. For more information, please email questions to [email protected] or call Marlene Blood @ (403) 737-8219.

Closing Date